Clinks website

supporting voluntary organisations that work with offenders and their families

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Terms and conditions - Privacy policy

Clinks ("we", "us", "Clinks" or "our") is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Clinks of Tavis House, 1-6 Tavistock Square, London WC1H 9NA.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.clinks.org (our site). This includes information provided at the time of registering to use our site, subscribing to our newsletters, posting material, applying for Clinks membership, or registering on the Directory of Offender Services. We may also ask you for information if you report a problem with our site.
• Information or material that you post or contribute to our site.
• If you contact us, we may keep a record of that correspondence.
• Information you provide when booking for a Clinks event or training course.
• Information you provide when responding to a consultation or survey run by Clinks, although responses may usually be submitted anonymously if you choose.

IP addresses and cookies

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, either temporarily or permanently. Cookies do not contain any personal information about you and cannot be used to identify an individual user. The purpose of cookies is to make the interaction between users and websites faster and easier.

This site uses cookies to log you in to the website (where applicable), and to record aggregated usage statistics through Google analytics.  These cookies enable us:
• To estimate our audience size and usage pattern.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:
• To maintain our organisational records.
• To provide you with information concerning the Voluntary and Community Sector, Criminal Justice System, and Clinks products and services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To allow you to participate in interactive features of our service and website, when you choose to do so.
• To notify you about changes to our service.
• To allow you to participate in the Clinks online community and to display your profile and information about you on the website.

We may communicate with you by email, telephone, letter or other reasonable means with updates and information about goods and services we believe may be of interest to you.

Disclosure of your information

We will not disclose your information to any third party, with the exception of organisations registered on the Directory of Offender Services.

If you no longer wish to be contacted by Clinks, please email info@clinks.org with the word ‘Unsubscribe’ in the email subject.

Your rights

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@clinks.org.